Privacy Policy

1. Introduction

JoJo's Cleaning Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Service address or general location
• Messages and inquiries submitted via our contact form

We may also collect certain non-personal information automatically when you visit our website, such as browser type, pages visited, and referring URLs, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To schedule cleaning appointments and send reminders
• To send service-related communications
• To improve our website and customer experience
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us understand how visitors interact with our site so we can make improvements.

When you first visit our website, you will be presented with a cookie consent banner. You may choose to:

• Allow Cookies: Enables analytics and performance cookies for a better experience.
• Decline: Only strictly necessary cookies (required for the site to function) will be used.

You can change your cookie preferences at any time by clearing your browser's local storage or adjusting your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact inquiries are typically retained for a period of up to 2 years.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may use third-party services such as Google Analytics to help us understand how visitors use our website. These services may collect information sent by your browser as part of a web page request. Their use of this information is governed by their own privacy policies.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: